General

Welcome to the Privacy Policy of Axon Group. This document outlines how we collect, use, store, and protect your personal data when you interact with our website and services. Our aim is to ensure that your personal information is handled with the utmost care and in accordance with applicable data protection laws.

Axon Group is committed to maintaining the privacy and security of your personal data. This policy explains the types of personal data we collect, the purposes for which we use it, and your rights regarding your data. We encourage you to read this policy carefully to understand our practices and how they may affect you.

Axon Group refers to a collection of limited liability companies.

Axon Group
Registered Office: Rue de la Royenne 51, B-7700 Mouscron, Belgium.
Enterprise Number: 0414 262 254
VAT Number: BE 0414 262 254

What Data We Collect

Data that you provide voluntarily to us

When you visit our website, we collect certain personal data that you voluntarily provide to us. This includes general information such as your name, job title, postal address, telephone number, mobile number, email address, date of birth, company name, and company registration number, as well as any other details you choose to share with us.

This data is collected to enhance your experience on our site, respond to your inquiries, and provide you with the services and information you request.

Data collected automatically

When you use our website, products, or services, we may automatically collect certain information from your computer or device, including mobile devices. This automatic data collection helps us enhance your experience and improve our offerings.

The types of data we collect automatically may include:

• IP Address: Your IP address is used to identify your device and provide location-based services.
• Device Information: This includes the type of device you use, its operating system, and device identifiers.
• Browser Information: We collect details about your browser type, language, and version.
• Geographic Location: We may gather data about your geographic location, as detailed under “Location Information”.
• Technical Information: This encompasses information such as the pages you visit, the features you interact with, links you click, the time spent on specific pages, mouse movements, error logs, referring and exit pages, URLs, and other similar technical details.

By collecting this data, we gain insights into how our website, products, and services are used. This helps us understand visitor behavior, preferences, and interests, which in turn allows us to enhance the quality, relevance, and security of our offerings. We use this information for internal analytics purposes and to continuously improve our services.

Other ways we collect and use personal data

Job Applications

When you apply for a job with us or make an inquiry about potential employment opportunities, you may provide us with personal data such as your CV, cover letter, or other relevant documents. We use this information to assess your application, evaluate your qualifications, and determine your suitability for the position.

In addition to reviewing your current application, we may retain your information on file for future reference. This allows us to contact you regarding potential job opportunities that align with your skills and experience, unless you request that we do not keep your information for this purpose.

How We Collect Data

At Axon Group, we collect personal data through various methods to deliver and enhance our services. We may gather information when you register an account, subscribe to our communications, purchase products or services, or contact us for support. At the time of collection, we ensure that you are informed about the types of data we collect and the purposes for which it will be used.

Additionally, when you use our website, products, or services, we may automatically collect certain information from your computer or device, including mobile devices. This includes data such as your IP address, browser type, and usage patterns. This automatic collection helps us enhance your experience and improve our offerings.

Furthermore, if you apply for a job with us or make an inquiry about potential employment opportunities, we will collect data related to your application process.

Legal basis for processing personal data

We process your personal data based on several legal grounds in accordance with data protection laws:

Consent: We may process your personal data when you have given us explicit consent. For instance, if you agree to receive marketing communications from us, we rely on your consent to send you these updates. You can withdraw your consent at any time, and we will stop processing your data for this purpose.

Contractual Necessity: We process personal data when it is necessary to fulfill a contract with you or to take steps at your request before entering into such a contract. For example, when you purchase products or services from us, we need to process your data to complete the transaction and provide the requested services.

Legal Obligation: We may process your data to comply with legal obligations or regulatory requirements. This might include retaining certain information for tax purposes or fulfilling legal reporting obligations.

Understanding these legal bases helps you appreciate how Axon Group processes your personal data in compliance with applicable data protection laws.

Data retention

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected. Once your data is no longer needed for these purposes, or if you exercise your right to deletion, it will be removed from our records.

Your data protection rights

As a data subject, you have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal data we hold about you, including any supplementary information.

Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten): In certain circumstances, you may request that we delete your personal data, provided there is no legal obligation or other legitimate reason for us to retain it.

Right to Restriction of Processing: You may request that we restrict the processing of your data in certain cases, for example, if you contest the accuracy of the data.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and, where possible, to have that data transferred directly to another controller.

Right to Object: You can object to the processing of your data for specific purposes, such as direct marketing, at any time.

Right to Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint: If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with a supervisory authority.

How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us at dpo@axongroup.com. We will respond to your request within 30 days in accordance with applicable law.

Links

This Privacy Policy does not apply to the collection, processing, and use of Personal Data by companies that are not owned or controlled by Axon Group, nor to individuals that we do not employ or manage (“External Parties”). Our website may include links to the websites and services of External Parties, such as business partners or social media platforms, but we do not have control over their activities. We encourage you to review the privacy policies of these External Parties to understand how they collect, process, and use your Personal Data.

Security

While we make every effort to safeguard your personal data, no method of data transmission or storage can be guaranteed to be completely secure. We aim to protect all personal data by implementing reasonable and appropriate physical, administrative, technical, and organizational measures, in line with our internal security protocols and applicable laws. These protections are tailored according to the sensitivity of the data we collect, process, and store, as well as the current technological standards.

If you have been provided with or have created login credentials to access certain areas of our Site (such as the partner portal), it is your responsibility to keep those details confidential to prevent unauthorized access to your accounts.

Notification of changes

We may update our Privacy Policy periodically. Please check this page regularly to stay informed of any changes. The most recent update was on 15/12/2024.

Contact Us

For any questions or concerns about our privacy policy, or to exercise your rights under applicable privacy/data protection laws, please contact us at:

Data Protection Officer 
Email: dpo@axongroup.com  
Address: Rue de la Royenne 51, 7700 Mouscron, Belgium.

By using this website, you agree to the terms of this privacy policy. If you do not agree with any part of this privacy policy, please refrain from using our website and services.